Care Instructions

 

SCARVES

 

Please take special care of your silk scarf or it will easily pull and fray.

Dry clean or gently hand wash in cold water with mild soap.

Gently squeeze to remove excess water and hang to dry.

Iron while still slightly damp on low temperature.

Do not machine wash. Do not tumble dry. Do not soak.

COTTON LINEN THROWS

Cold hand wash

Gentle hand wash or machine wash in cold water up to 30 degrees with mild soap.

Do not scrub or rub. Do not tumble dry. Do not soak

Some fading as a result of cleaning is normal, especially visible in dark deep colours. 

Payment

Margot accepts Paypal and Direct Deposits into bank account, Margot Design Pty Ltd

 

ACC:  803344 BSB: 032051

 

Please ensure that your full name is included on the payment advice, emailing receipt to margot@margotdesign.com.au

 

Shipping & Returns

All orders will be dispatched once we receive notification your payment has been confirmed, generally within 3-7 days.

If the product is out of stock you can pre-pay and you will be notified when the new stock has arrived.

All items are made in Australia and the waiting period is generally 3-4 weeks for making of any replacement orders.

Please note, we cannot guarantee delivery times. If your order does not arrive within a reasonable time please contact us by phone or email.

 

Australian Orders

All orders are sent from Sydney via Australia Post. The shipping costs will be calculated at checkout.

Delivery time is usually within 3 working days within Australia.

 

International Orders

All International orders are sent via Express International Post.

International orders duties, taxes or charges levied on the package on arrival in your country, or any other fees or charges you may incur in relation to a foreign transaction, are your responsibility. If you require further information about your country’s taxes and duties, please contact your local customs or other relevant authorities directly. Please note that, to comply with Australian export regulations, we will declare the exact value of all items ordered and mark them as dutiable merchandise.

 

Requests for exchange, returns or refunds must be made within 48 hours of receiving your order via email to margot@margotdesign.com.au

Returns / Exchanges will only be accepted if the items are returned in the original condition that they were received.

The item must be posted to us within 7 days after your order was received.

Any returns posted after being in your possession for longer than 7 days will not be accepted.

Margot will only refund items if they are defective or damaged.

Please note that custom-made orders cannot be returned or refunded.

We ask that your returned items be shipped via express or registered mail to the address as below:

Margot Design

12 Gipps Street

Paddington, NSW 2021 Australia

 

 

SHIPPING COST OF RETURNED ITEMS

Margot takes responsibility for the shipping costs associated with returning

incorrect or defective items only. All other shipping with return and/or exchange of items is considered the responsibility of the customer.

 

WHOLESALE ENQUIRIES

For wholesale trade orders, please contact Margot for a price list.

 

TERMS & CONDITIONS

All purchases from the website are subject to the terms and conditions set out below.

Please read them carefully before placing an order as, in purchasing from the website, you indicate your understanding and agreement to being bound by these terms.

 

1. PAYMENT AND ORDER PROCESSING

We accept payment via the secure PayPal system worldwide. Please see PayPal’s website for their user agreement including security arrangements. 

Although we endeavour to keep product listings up to date, occasionally an item listed may be unavailable due to unforeseen demand or other special circumstances. If this is the case, we will contact you within 48 hours to offer you a refund or a suitable alternative, or to discuss placing the item on back-order.

 

2. PRICES

All prices are in Australian dollars and are exclusive of GST. Online prices may be subject to change without notice, and may differ from

prices available elsewhere.

 

3. PRODUCTS, CARE AND MAINTENANCE

We aim to display accurately the colour of products that appear on the website. However, as the actual colours you see will depend on your monitor and/or printer, there is no guarantee that the display of any colour will exactly reflect the colour of the product on delivery.

 

Goods may be shipped to you with care and maintenance instructions, in which case it is imperative you follow these instructions for the ongoing quality of your product. We do not offer refunds, replacement or free repair for goods that you damage by misuse, including by failure to follow care and maintenance instructions.

 

4. INTELLECTUAL PROPERTY

All designs on this website are protected by Australian and International Copyright Laws.

Use of this site and its contents grants no rights to you in relation to any copyright, designs, trade marks and all other intellectual property relating to the products and any other items on this site.

 

You are permitted to use the items on social media ONLY if each item is prominently credited to MARGOT DESIGN, and/or www.margotdesign.com.au in which event the reproduction needs to be in the same quality as that which appears on this website and in no way altered

Returns & Exchanges

 

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MARGOT DESIGN IS PROUDLY 100% MADE IN AUSTRALIA  & ACCREDITED BY ETHICAL CLOTHING AUSTRALIA 
          
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©Margot Design

2016 - 2020